Here is something a lot of business owners still do not realise: you can switch your business water supplier. You have been able to since 2017, when the market in England opened up. Most businesses have never moved, which means most are paying whatever rate they were handed years ago.
What changed in 2017
Before 2017 your water supplier was decided by where you were, end of story. The market deregulation changed that for business customers in England. Now you can choose your water retailer, the same way you choose an energy supplier, and that choice brings competition, and competition brings savings.
The water itself does not change. The pipes, the supply, the quality, all exactly as before. What changes is who bills you and looks after your account.
Why bother switching
A few solid reasons:
- Lower costs. A more competitive rate is the obvious one, and for many businesses it is overdue.
- Better service. A retailer that actually answers the phone makes a difference when a bill looks wrong.
- Simpler billing. If you run more than one site, consolidating onto one bill saves real admin time.
- Useful extras. Some retailers offer water-efficiency tracking and leak alerts that help you spot waste.
How much you save depends on your location, how much water you use, and what you are paying now. That is why a quick review beats guesswork.
How the switch works
It is more straightforward than most people expect:
- Review your usage. We look at your current bill and what you are paying.
- Compare retailers. We check the market for a rate that fits.
- Pick the right plan. You choose, with the numbers laid out clearly.
- Move the billing across. The new retailer takes over your account.
No one digs up the road. Your water keeps flowing exactly as it did the day before. The only thing that changes is the name on the bill and, ideally, the number at the bottom of it.
Where we come in
We compare across the business water retailers, lay out the options in plain English, manage the switch from start to finish, and keep an eye on things so you are not left to drift onto a poor rate again later.
We’re paid by the supplier when you switch, never by you. So the review costs you nothing and there is no fee for the work.
There is a local angle too. If you switch with us you can tap into our community network, where members get discounts from partnered businesses across the South West, from restaurant deals to hotel offers. Small thing, but it adds up.
What to do this week
Dig out your latest water bill. If you have never switched, or you cannot remember the last time you reviewed it, the odds are good there is a saving sitting there. Upload it at /upload-bill/ and we will check it for free and tell you what a fair rate looks like.